What Information We Hold and Why
We collect the information you provide when you register — your name, contact details, and account credentials. When you make a deposit or withdrawal using Touch 'n Go eWallet, Boost, or GrabPay, transaction reference data passes through our system so we can match payments to your
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account and resolve any query you raise. We also capture device and session data — the type of device you use, your browser version, and the pages you visit — to keep the account experience consistent whether you are on mobile or desktop. Location signals help
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us apply the correct access rules, since availability depends on what local law permits in your region. Players in Alor Setar or anywhere else in Malaysia are subject to the same data handling approach. We do not sell your personal data to advertisers or unrelated third
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parties. Data shared with payment processors, identity verification services, and fraud-detection partners is limited to what those services need to do their job. We retain account data for as long as your account remains active and for a further period required by applicable law — after
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which it is deleted or anonymised.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.